Sales Force Automation
NowPhase, proudly offers Salesforce.com. Salesforce.com allows your business excel by implementing tools that reach all areas of your organization. The list below illustrates how CRM Solutions by NowPhase make a difference in the various departmental areas of your organization:
Sales:
- Streamlined Management of the Sales Process
- Business Rules and Workflows Tailored to Your Way of Doing Business
- Standardized Quoting
- Real-time Understanding of Deal Progress
- Customer Meeting, Call and Communication Tracking
- Sales Management Reporting that is Clear and Concise
Marketing:
- Track Marketing Campaign Effectiveness
- Effective & Reliable Lead Capture Mechanisms
- Marketing Reporting that shows ROI
Customer Service and Support:
- Streamlined Customer Service / Support Processes based on Recorded Cases
- Easy Escalation of Support Incidents Based on Your Business Rules
- Track Resolution Times / Effectiveness
- Insure Customer Communication is Maintained throughout the Incident
- Insure All Incidents Are Resolved
- Detailed Reporting Gives Management both Summary and Detail Perspectives or Customer Service and Support
NowPhase, can help empower your organization by implementing CRM tools that will help you grow your sales, manage your marketing and insure effective customer service and support. To empower your organization with these robust tools call us today!
